Frequently Asked Questions
Top Five Questions
- What is the status of my order?
- How do I redeem PhotoWorks coupons?
- How much will the shipping and handling charges for my order be?
- How long will it take for me to receive my order?
- What resolution should my images be to get the best quality?
Order Information
- Order Status
- Production Timeframes
- Cancel or Change Requests
Products
- Prints
- Photo Books
- Cards
- Calendars
- Photo Gifts
- Prepaid Packs
- Gift Certificates
Ordering Online
- Placing Your Order
- Shopping Cart
Coupons
- Coupon Info
Technical Support
- System Requirements
- Resolution 101
Shipping
- Shipping Information
- Shipping Rates
- International Shipping
Ordering Online
>Ordering via Partner Site
- What prints sizes are available when I order prints from a Picasa Web Album?
- Can I order matte prints when I order prints from a Picasa Web Album?
- Can I order white borders when I order prints from a Picasa Web Album?
- How can I redeem a credit, a promotion or a gift certificate when I place an order using photos in a Picasa Web Album?
- Can I create a combined order with items to be made from photos in a Picasa Web Album as well as photos on my account at PhotoWorks.com?
- Can I use photos in a Picasa Web album to order Photo Books or calendars?
- Why am I being prompted to upload photos when I place my order?
- Can I order matte prints when I order prints from the Webshots Store?
- What print sizes are available when I order prints from the Webshots Store?
- Can I order white borders when I order prints from the Webshots Store?
- Can I redeem PhotoWorks promotion codes or gift certificates when I place an order using photos in the Webshots Store?
- Can I create a combined order with items to be made from photos in the Webshots Store as well as photos on my account at PhotoWorks.com?
- Can I use photos in the Webshots Store to order Photo Books or calendars?