Frequently Asked Questions
Top Five Questions
- What is the status of my order?
- How do I redeem PhotoWorks coupons?
- How much will the shipping and handling charges for my order be?
- How long will it take for me to receive my order?
- What resolution should my images be to get the best quality?
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Products
>Photo Books
- Photo Book Sharing FAQ
- Photo Books - Product Information
- How many pages can I have in my book?
- Can I have fewer than 20 pages in my book?
- How many photos can I have on each page in my book?
- What type of paper is used to make PhotoWorks Photo Books?
- What type of printing process is used to print the pages in your Photo Books?
- How does the photo quality in Photo Books compare to the quality of prints PhotoWorks makes from my digital photos?
- Where can I find page measurements for Photo Books?
- Can I share my Photo Book project with others online?
- How long will it take my Photo Book order to be fulfilled?
- Can you expedite my order?
- I can't get my photos or text to appear the way I want it online. Will you fix it during production?
- After I submitted my book order I found something that I wanted to change. Will changes to my project affect the order?
- How do I add photos to my book?
- I am seeing a warning icon on some of my book pages. What should I do? Should I increase the resolution of my photo?
- How do I remove a photo from my book?
- How do I add or edit captions and other text boxes in my book?
- Can I leave the caption fields blank? Will the book say "add text" if I leave the caption field empty?
- How can I change the layout of a page?
- How do I add extra pages?
- How do I change the sequence of the pages?
- How do I remove extra pages?
- How do I change the background design used on my book pages?
- How can I change the cover color or design?
- Can I change my Everyday Standard book with a linen cover to a book with a Photo Personalized cover?
- How can I rotate a photo in my book?
- Can I change the cropping of my photos or prevent them from being cropped?
- Why am I not seeing anything happen after I click on the zoom out button?
- What if I have photos that need to be enhanced?
- Can I automatically fill my book project with photos?
- How do I save my project so I can work on it later?
- How can I open a book project saved to my account?
- Can I change the font, size or color of the text?
- Can I change the size or style of my book after my project has been created?